At Willowbrook Mobility Direct, we are in our 20th year of providing innovative mobility solutions ranging from quality British-made Riser Recliner Chairs, Adjustable Beds and Bath Lifts that really do make a difference to people’s lives. Unlike many other providers, we are proud to be able to build your electric chair or electric bed in our very own UK Factory. Being leaders in our field thanks to extensive investment in the best equipment and materials, our high levels of customer service and quality mobility products. We are here to improve your independence and lifestyle in and out of your home.
We provide an excellent after sales service for all of our customers. This is very important to us and is sadly something that is forgotten by many companies today. After making any purchase with us, help and advice is just a phone call away. We cover the entire UK mainland and have fully trained advisors and engineers so you can be assured of the very best quality service.
Our free delivery service means that not only will our experienced engineers deliver and install your product completely free of charge, they will even remove your existing furniture if required. A totally efficient service for a hassle-free purchase.
Hand-built in Our Own British Factory
This is where we differ to some other companies as our riser recliners and adjustable beds can be completely tailor made for you, to suit your specific requirements. Making our own products also means that we can pass the savings directly onto you, the customer. Our time honoured manufacturing methods ensure a high crafted piece of bespoke furniture, beautifully upholstered and stitched together to create a luxury, comfortable and supportive product that will give you many years of happiness.
All of our products come fully guaranteed. With long and meaningful warranties for all of our products you can be assured of peace of mind. We try to make your purchase as stress and hassle-free as possible, resulting in many years of comfort.
Peace of mind for family and friends
When it comes to buying a mobility product for a loved one the choice available is vast and can be confusing if you are not familiar with the market and the products on offer. At Willowbrook we understand you want the best for your relatives and we are here to help.
As a company with over nineteen years experience in this sensitive market, we consider ourselves experts when it comes to offering advice and guidance in choosing the right mobility product. Today, many of the imported products from the Far East that have appeared on the market tend to be poorly made, not fit for purpose, carry minimal warranty and, in turn, do not stand the test of time.
Because we can hand-build a bespoke piece of furniture for the user, it will be fit for purpose, which is necessary to help with comfort and mobility. To offer peace of mind all of our products carry long and meaningful warranties and if anything does go wrong, we have a team of experienced engineers to help. We will even supply a suitable loan product if needed in the unlikely event that a product cannot be fixed at home. By offering a free no obligation home demonstration we actively encourage you to be there with your relatives. This gives you the opportunity to help discuss any ailments your relative may be suffering, learn more about the product and how it can benefit them and ask any questions you may have.
All of our advisors take their social responsibilities very seriously especially considering the sensitive marketplace in which we operate.
Thousands of Satisfied Customers
With over 60,000 satisfied customers at Willowbrook we believe that we understand, implicitly our customers’ needs. Our website uses a feature called Feefo, a nationally recognised and trusted independent review scheme for recording customer feedback. We are extremely proud of our 99% positive rating for both product and service, which is testament to our 19 year heritage. Our success is built on years of experience, high levels of service and by employing people who are not only experts in the mobility products field, but who also care about our customers.
To find out more or ask any questions on behalf of a friend or family member or for your own peace of mind call us on 0800 854 330 or complete our online form.
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