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We’re delighted to share that we have won the 2017 Feefo Gold Service award, for a second year in a row.

Last year we achieved Feefo’s Gold award and are delighted to announce that we have won this Trusted Service Award again!

Willowbrook met the criteria of collecting at least 50 reviews between January 1st 2016 and December 31st 2016, and achieved an impressive Feefo service rating of  4.7 out of 5.0.

Feefo allows us to receive the views of all our customers and is crucial in helping us to develop our products and service. We are delighted to be recognised for our high levels of customer service and are grateful for the kind words received each day.

Managing Director, Stuart Blackett commented: “It’s a real honour to receive this award from Feefo for the second year in a row. To be recognised for delivering exceptional experiences to our customers is a great achievement. We’ve been working hard to ensure our customers receive the best service possible, and being able to listen, understand and respond to their needs has enabled us to improve our service in 2016. We’re looking forward to another successful year ahead.”